Patient-Contact Solution

Available from CMB Solutions, Inc.

Streamlined PATIENT ENGAGEMENT solutions for all HME product lines, compliance, replenishment, reminders, adherence, and readmission risk management.

Replenishment
Campaigns are available for resupply and upcaring of all HME product lines: PAP, Nebulizers, Hospital Bed Overlays, Cleaning Supplies, Mobility Batteries, Incontinence, Ostomy, TENS, Enteral, Trach, Diabetic Supplies, Compression, Ortho, Infusion.

Reminders
Let your patients know automatically when they need to schedule an appointment with their physician, be aware of your delivery schedule, ortho reminders, time for maintenance or warranty expiration approaching, survey on technician accountability or patient satisfaction, payer-coverage notices, new-location announcements, balance-due concerns, or upsell cash products.

Compliance
Give patients a pat on the back when they are doing well, or need encouragement before it is too late with real-time, manufacturer data integration. Send upload reminders for those on existing machines. Let your patients know you care with medication reminders and adherence to ortho and other therapies while increasing clinical outcomes with patient engagement and telehealth integration.

Risk Management
Ensure patients adhere to care by utilizing risk management tools with proactive engagement, patient education materials, readmission reduction and coaching, and accountable care campaigns.

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